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Adopting Electronic Health Records – Experiences of Leading Hospitals

The experiences of nine hospitals that recently implemented a comprehensive EHR system were analyzed to determine the success factors they had in common and the improvements in patient safety and efficiency realized. The hospitals included in the study were: 

  1. Carilion Roanoke Memorial Hospital [Roanoke VA]
  2. Doctor’s Hospital [Columbus OH]
  3. Geisinger Wyoming Valley Hospital [Wilkes-Barre PA]
  4. Gunderson Lutheran Medical Center [La Crosse WI]
  5. Metro Health Hospital [Wyoming MI]
  6. New York-Presbyterian Hospital [New York NY]
  7. Sentara Norfolk General Hospital [Norfolk VA]
  8. VA Central Iowa Health Care System [Des Moines IA]
  9. Yale-New Haven Hospital [New Haven CT]

Successful implementation depended on:  

  • Strong leadership that is both forceful and realistic
  • Full involvement of clinical staff in design and implementation
  • Mandatory staff training
  • Strict adherence to timeline and budget

Specific implementation challenges faced by the hospitals and their solutions are discussed.           

Source: Silow-Carroll S and others. Using electronic health records to improve quality and efficiency: the experiences of leading hospitals. Commonwealth Fund, July 2012. http://www.commonwealthfund.org/~/media/Files/Publications/Issue%20Brief/2012/Jul/1608_SilowCarroll_using_EHRs_improve_quality.pdf

Posted by AHA Resource Center, (312) 422-2050, rc@aha.org