How to change hospital culture through the use of a quality collaborative approach was explored in this research study of 10 hospitals that are part of the Mayo Clinic Care Network. The project centered on reducing mortality for heart attack patients but the findings shed light on how to effect culture change within organizations generally, even beyond health care provider settings. The authors examine what worked and what didn’t in the culture change project. Here are some of their findings as to what is important:
- Having diverse representation on the guiding coalition
- Fostering an environment of “discovery, learning and teaching” among guiding coalition members
- Learning how to manage conflict and how to sustain engagement
Of the 10 hospitals studied, 6 were found to have made significant positive shifts in organizational culture.
Source: Bradley, E.H., Brewster, A.L., McNatt, Z., and others. (2017, November 3). How guiding coalitions promote positive culture change in hospitals: A longitudinal mixed methods interventional study. BMJ Quality & Safety. Click here open access free full text: http://qualitysafety.bmj.com/content/early/2017/11/02/bmjqs-2017-006574.long Posted by AHA Resource Center (312) 422-2050, rc@aha.org
Filed under: Best practices, organizational culture, Posted by Kim Garber | Tagged: Corporate culture, Leadership Saves Lives (LSL), Mayo Clinic Care Network |
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