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PHYSICIAN VISITS: Same day appointments with specialists

It is more common for health care providers to offer same-day visits to primary care physicians, but at least one health system is also offering same-day visits to specialists on a large-scale basis.  Allegheny Health Network (Pittsburgh, PA), an 8-hospital system with 250 outpatient clinics, started to offer this option in January 2017.  In the first few months, there have been 36,000 patients who scheduled a same-day appointment, with about one-third seeing specialists.  Patient satisfaction with this option is reported as being very high.

Sources:

Castellucci, M. (2017, April 3). Offering same-day doc visits. Modern Healthcare, 47(14), 32.  Click here for link to publisher: http://www.modernhealthcare.com/article/20170401/MAGAZINE/304019981

The Advisory Board. (2017, February 28). The 5 lessons Allegheny Health Network learned from offering same-day specialist appointments. The Daily Briefing. Click here: https://www.advisory.com/daily-briefing/2017/02/28/allegheny-specialist-same-day

Venteicher, W. (2017, January 19). Allegheny Health Network to schedule same-day doctors’ appointments. Trib Live.  Click here: http://triblive.com/news/healthnow/11804612-74/appointments-health-patients

Allegheny Health Network website has some FAQs about this service here: https://www.ahn.org/same-day

Posted by AHA Resource Center (312) 422-2050, rc@aha.org

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