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TRANSPARENCY: Posting patient reviews of physicians

Some health systems have begun to post online patient satisfaction scores and patient comments about physicians on the medical staff.  Here are some systems that do this (there are said to be an additional 20 which are not identified by name):

  • University of Utah Health Care
  • Piedmont Healthcare
  • Wake Forest Baptist Health
  • Northwell Health
  • Stanford
  • Cleveland Clinic
  • University of Pittsburgh
  • Duke

The advantages of this approach are discussed in this brief Perspective article in the New England Journal.  There is also an audio interview in which the author discusses some of the logistics of doing this at University of Utah Health Care.

Source: Lee, V. (2017, January 19). Transparency and trust: Online patient reviews of physicians. The New England Journal of Medicine, 376, 197-199. Click here: http://www.nejm.org/doi/full/10.1056/NEJMp1610136  Posted by AHA Resource Center (312) 422-2050, rc@aha.org

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