Caregivers are required to be empathetic with patients, patients’ families, co-workers – and that is before going home to meet the needs of their own families. In this article from Harvard Business Review, the author suggests that being empathetic is exhausting; empathy is in limited supply; and, it can even erode ethical judgment. He suggests three ways that a manager can approach improving the situation for workers whose jobs demand a high degree of empathy and may result in overload.
Source: Waytz, A. (2016, Jan.-Feb.). The limits of empathy. Harvard Business Review, 94(1/2), 68-73. https://hbr.org/2016/01/the-limits-of-empathy Posted by AHA Resource Center (312) 422-2050, email@example.com