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HANDOFFS: Nurse shift-to-shift reports at the bedside

When hospital nursing shifts change, there is a need to inform the incoming caregivers about the condition and needs of the patients on the unit.  There is renewed interest in the traditional practice of having this handoff done at the patient bedside.  This pilot study was done on one nursing unit at an academic medical center that had low patient satisfaction scores.  After the change there was an initial improvement in patient satisfaction scores, although it was found to be challenging to sustain the improvement over the longer term.  The project was deemed successful in that the bedside shift report model was later adopted at each of the hospitals in the system.

Source: Wakefield, D.S., and others.  Making the transition to nursing bedside shift reports.  The Joint Commission Journal on Quality and Patient Safety;38(6):243-253, June 2012.  Click here to view archive of issues of this journal: http://www.ingentaconnect.com/content/jcaho/jcjqs  Posted by AHA Resource Center, (312) 422-2050, rc@aha.org

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