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Updated AHA Guidelines & Principles for Hospital Billing and Collections

AHA has updated its principles and guidelines for hospital billing and collection practices. The 4 key principles endorsed in the statement are:

  • Treat all patients equitably, with dignity, respect and compassion
  • Serve the emergency health care needs of all, regardless of the ability to pay
  • Assist patients who cannot pay for part or any of the care they receive
  • Balance needed financial assistance for some patients with the broader fiscal responsibilities allowing the hospital to stay open and provide care to all within the community

The guidelines briefly address the need to help patients with payments for hospital care, make care more affordable for patients who qualify for financial assistance, and ensure fair billing and collection practices.

The following organizations have also endorsed these principles and guidelines:

  •  Association of American Medical Colleges
  • Catholic Health Association of the United States
  • Children’s Hospital Association
  • Federation of American Hospitals
  • Healthcare Financial Management Association
  • National Association of Public Hospitals and Health Systems

Hospital Billing and Collection Practices Statement of Principles and Guidelines. American Hospital Association, May 5, 2012. http://www.aha.org/presscenter/pressrel/2012/120530-pr-BillingPractices.pdf

Posted by the AHA Resource Center, (312) 422-2050, rc@aha.org

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