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1 FTE care coordinator per 350 chronic disease patients

Catholic Medical Partners (Buffalo, NY) is an independent practice association (IPA) associated with 900 physicians and 4 hospitals.  It is included in this series of accountable care organization (ACO) case studies because it represents a model for cooperation and investment between different types of provider organizations and because it has made significant advances in infrastructure needed for ACO development.  Catholic Medical Partners spends about one-third of its clinical integration budget on a care coordination program, which places RN care coordinators in physician practices.  The planning rubric that is used is 1 FTE care coordinator for every 350 chronic disease patients. 

Source: Moore, K.D., and Coddington, D.C.  ACO Case Study: Catholic Medical Partners, Buffalo, NY.  Washington, D.C.: American Hospital Association, Jan. 2011.  Full text free here: http://www.aha.org/aha/content/2011/pdf/aco-case-Catholic-med-partners.pdf  Posted by AHA Resource Center, (312) 422-2050, rc@aha.org

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